Help & Support

Find answers, get help, and learn how to get the most from AltarDesk.

Getting started

Coming soon

→ Setting up your organisation → Inviting team members → Configuring Gift Aid settings → Importing your data → Adding your church logo

Gift Aid & HMRC

Coming soon

→ How Gift Aid works → Adding donor declarations → Importing bank statements → Building and exporting a claim → Understanding GASDS → Cut-off dates explained

Members & Records

Coming soon

→ Managing member directory → Recording attendance → Setting up ministries → DBS and safeguarding records → Baptism and birth records

Rotas & Events

Coming soon

→ Building your service rota → Importing from Excel → Setting up events → Recording attendance at events

Safeguarding

Coming soon

→ Setting up safeguarding module → Recording DBS checks → Logging safeguarding incidents → Managing training records

Account & Billing

Coming soon

→ Changing your plan → Adding team members → Managing your subscription → Cancelling your account → Downloading invoices

Can't find what you're looking for?

Our support team typically responds within one working day.

Email support Contact us

Help articles are coming soon. In the meantime, email support@altardesk.co.uk